Chesapeake Bank's decision to adopt OneDirectory has proven to be a resounding success. By addressing their challenges with an outdated employee directory system, they have not only streamlined their internal processes but also created a more engaging and efficient work environment.
About Chesapeake Bank
Chesapeake Bank, a 121-year-old community bank, has deep roots in the Northern Neck of Virginia. With a strong commitment to responsible community-based banking, Chesapeake Bank has expanded its presence to 16 locations throughout the Northern Neck, Middle Peninsula, Williamsburg, and Richmond areas.
At the heart of their mission lies a dedication to serving and supporting local communities, making them a reliable and trusted financial partner for individuals and businesses alike.
The Challenge
As Chesapeake Bank experienced rapid growth, they faced significant challenges with their outdated directory system that resembled the yellow pages.
The system had reached its limits, leaving about a dozen employees unlisted in the directory. This oversight not only caused confusion among team members but also raised security concerns when the employment status of unlisted employees could not be verified.
The company needed an employee directory solution that could accommodate its expanding workforce by supporting an increasing number of employees. They also wanted a solution that offered customization options to tailor the directory to their unique requirements and branding. Additionally, they sought a solution that provided a modern, visually appealing design that would encourage employee engagement. Lastly, it was essential for their new directory to adhere to stringent security requirements to ensure the safety and integrity of employee data.
"We had an old directory system that had the aesthetic of the yellow pages." - Jacob Glaser, IT Specialist at Chesapeake Bank.
Exploring Alternative Solutions
In their search for the ideal employee directory solution, the company explored various options. Some alternatives they considered included creating their own directory within existing systems and leveraging tools they already had in place. Another option was utilizing their payroll system's directory, which was geared more toward organizational charts and did not meet their specific needs.
They also investigated other options that required programming and web development skills, which were unavailable to them at the time and would have necessitated additional investment in training or hiring. However, these alternatives either lacked the desired features or presented challenges that made them unsuitable for their needs.
Critical Needs
- Accommodate their expanding workforce by supporting an increasing number of employees
- Provide a modern, visually appealing design that would encourage employee engagement
- Adhere to stringent security requirements to ensure the safety and integrity of employee data
Why Chesapeake Bank Chose OneDirectory
Chesapeake Bank discovered OneDirectory and found it to be the perfect choice due to several key factors.
The platform offered ease of use with an intuitive interface and user-friendly design, making it simple for their employees to navigate and find the information they needed quickly. OneDirectory also provided extensive customization options, allowing the company to create a directory that reflected its unique identity and values. The visually appealing design encouraged employee engagement and provided a more enjoyable user experience.
OneDirectory's adherence to stringent security requirements ensured the safety and integrity of its employee data. Additionally, the platform integrated effortlessly with its existing systems, simplifying the implementation process. The responsive support provided by the OneDirectory team further solidified their decision, ensuring a smooth transition and ongoing assistance as needed.
“The ease of use, ability to brand and customize, have a modern look, and fulfillment of security needs is what really sold us. The support has been good and One Directory is exactly what we were looking for.” - Jacob Glaser, IT Specialist at Chesapeake Bank.
The Benefits
Since implementing OneDirectory, Chesapeake Bank has experienced numerous benefits across various aspects of its operations:
- Streamlined Azure Active Directory Management: OneDirectory has helped them identify discrepancies in their azure active directory profiles, allowing them to make corrections for consistency and ensure accurate employee data.
- Improved Onboarding Process: New hires can now easily familiarize themselves with their teams and their entire company using the updated directory, promoting a smoother integration into their organization.
- Enhanced Navigation and Collaboration: Their employees can effortlessly navigate departments and offices, quickly identifying who works where and with whom, fostering improved communication and collaboration among team members.
- Scalability: OneDirectory's capacity to accommodate an expanding workforce means we can continue to grow without worrying about outgrowing their directory system.
The Wrap Up
Chesapeake Bank's decision to adopt OneDirectory has proven to be a resounding success. By addressing their challenges with an outdated employee directory system, they have not only streamlined their internal processes but also created a more engaging and efficient work environment. The modern, customizable, and scalable solution offered by OneDirectory has ensured that the growing company can continue to thrive without worrying about the limitations of its employee directory.
With a dedicated team behind the platform, OneDirectory remains committed to providing exceptional support and continuous improvements, making it an invaluable asset for any organization seeking to optimize its employee directory experience.
"If you are looking for a directory that allows for growth, is customizable, and leverages many systems - look no further. The team behind OneDirectory is constantly taking feedback and working to improve the platform and will work with you to get it working and looking the way you need it to." - Jacob Glaser, IT Specialist at Chesapeake Bank.
